How we manage and maintain our trees

We manage and maintain the trees we own. If you experience or notice a problem with a tree we own, please report the tree issue to us.

We will remove:

  • dead, dying and dangerous trees
  • damaged and dangerous limbs
  • limbs which are obscuring highway signs, traffic lights or lamps

We will not remove:

  • trees causing leaves to drop in your gutters, or on your drive or garden
  • branches overhanging drive or garden
  • trees blocking sunlight
  • trees blocking satellite dishes, solar panels or TV aerials
  • limbs interfering with telephone lines. You must contact the service provider
  • trees close to but not touching a property
  • trees or branches that are impacting railway lines, instead contact Network Rail: telephone 03457 114 141
  • trees or branches that are impacting electricity cables, instead contact SSE: telephone 0800 052 0400

If you want to carry out tree work to a council owned tree you must request permission first.

Poole Housing Partnership (PHP) residents

If you are a PHP resident reporting a tree on PHP land telephone 0800 6523900 or email repairs.php@poole.gov.uk.

In an emergency outside office hours telephone 0800 506050.

Tree damage to property

If you believe a council owned tree is causing damage to your property and you want to make a claim, please email insurance@poole.gov.uk. You must provide as much information as possible and may be required to support your claim with an independent expert's report.

Page last updated: 30 October 2018
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