The Freedom of Information Act 2000 gives a right to the public to access information held by us. It does this in two ways:
- we must publish certain information about our activities; and
- the public has a right to ask us to release information we hold
We might hold information in printed documents, computer files, letters, emails, photographs, and sound or video recordings.
You can use the links below, search for it on our website or use the A-Z listings
We have adopted the Information Commissioner's Office 'Model Publication Scheme'. This guide sets out the information we make available. Back to top
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If you cannot find what you are looking for by searching on our website try:
- Our Disclosure Logs - listing responses to previous requests (ask us for a copy and quote the relevant reference number). These are provided in MS Excel format but we would be happy to supply as CSV on request.
- Use our website apply for it facility, or
- write to us at Information Requests, Legal, Democratic & Strategy Services, Borough of Poole, Civic Centre, Poole. BH15 2RU or firstname.lastname@example.org
In most cases we will provide information free of charge but sometimes we might have to charge if we need to collate, print and send out large amounts of materials. We might charge for the time it takes and for any costs such as printing and postage. Charges are shown below:
Fee for the supply of personal information requested under the Data Protection Act (Subject Access Request) - £10
Charge for officer time preparing a response to a request under the Freedom of Information Act, where it takes over 18 hours to prepare - £25 per hour
Charge for the recovery of postage, printing and photocopying costs where appropriate for the supply of information under Freedom of Information and Environmental Information Regulations - 10p per single sheet of paper
We will let you know if a fee is due before releasing the information. We will only release information once we have received payment.
Sometimes we cannot publish information because:
- we don't hold it
- it is a court record
- it it the personal information of another individual
- it has been given to us in confidence
- the law (other than Freedom of Information) says we cannot disclose it.
These are the most common reasons why we might not publish information but there may be other reasons.
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We have 20 working days to respond, but we try to do it quicker if possible. It usually takes us about 11 working days to respond to requests for information.
These logs can be provided in CSV format if required, please let us know if you require them in this format using the contact details above.
Freedom of Information requests - Key Stats
Requests - July to September 2016
Requests - April to June 2016
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