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What is Phone and Pay?

Phone and Pay is a quick, easy to use mobile phone service, which lets you pay for your parking with a credit or debit card, rather than using cash at a machine. When you park your car in an area featuring the Phone and Pay service, you simply dial the standard rate number shown on the machines and pay for your parking over the phone.

With Phone and Pay:

  •   You no longer need to carry change,

  •   You don’t have to visit a parking machine and

You don’t need to walk back with a parking ticket – Civil Enforcement Officers check which vehicles are parked with Phone and Pay via their handheld units.

Phone and Pay users can also top up their parking when they’re away from their vehicle. So if you get held up or delayed, simply ring the Phone and Pay number again from your “dialled numbers”, top up remotely and avoid a parking fine.

For parking on the street and in Borough of Poole car parks, with the exception of the Supermarket and Jubilee Road Car Parks, the local number to call is 01202 804444

For more information visit http://phoneandpay.co.uk/ or the frequently asked questions at http://phoneandpay.co.uk/faq

Ways to pay when using phone and pay

You can make a payment for parking by phone on 01202 80 44 44.

Once registered with the service it is even quicker to book a parking session via Text.

Send a text to 07786 207708 with the location number, amount of parking in minutes, and the 3 digit security code from the back of your credit card.

For example 3251 60 123. (3251 is a location number, 60 is the length of time in this case 60 minutes and instead of 123 you would enter the 3 digit security number from the back of your credit/debit card)  Please put a space between the information.

Customers who have paid by phone will NOT need to display any ticket. Calls are charged at local rates, and will often be included in your monthly minutes. Parking transaction charges apply as follows: 8p for initial parking, 10p for text reminder, 8p for extending parking (where permitted), 10p for confirmation text. (The text reminder and confirmation texts are optional and you can amend your account to opt out of receiving these texts)

For a faster way to register or make a payment for parking why not download our new Apps available for Iphone and Android users. Download it here.

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